At The Club’s of Eden we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to: email@example.com or by writing to: The Eden Club, Suite 222 1 Broadgate Circle, Broadgate, London, EC2M 2QS. Alternatively, you can telephone +44 (0) 1334 870 088.
How do we collect information from you?
We obtain information about you when you join one of our Clubs, express an interest in our businesses, such as joining a Club or utilise our services as a member, or as a guest of a member or the Club.
What type of information is collected from you?
The personal information we collect might include your name, address, email address and information relevant to providing you services from our Clubs, for example, golf handicap or shirt size. If you make a purchase from us, such as a membership, annual due, event or vacation / trip your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions who are PCI compliant and follow the appropriate GDPR regulations in the EU.
How is your information used?
We may use your information to: process a Club membership, Annual Due, event products or such that you have purchased; process requests that you have submitted; to carry out our obligations arising from any contracts entered into by you and us; seek your views or comments on the services we provide; notify you of changes to our services; send you communications which you have requested or that may be of interest to you. These may include information about events, promotions of our associated partners goods and services; process a job application. We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us e.g the term of your membership.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf.
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to book a hotel room / resort property or tee time). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties beyond the The Club’s of Eden network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the amazing benefits of membership, and our exciting products and services, then you can select to opt out of our communications. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org or telephone +44 (0) 1334 870 088.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com or write to us at: The Eden Club, Suite 222 1 Broadgate Circle, Broadgate, London, EC2M 2QS. Alternatively, you can telephone +44 (0) 1334 870 088.
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of 'cookies'
Links to other websites
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Transferring your information
As part of the services offered to you through this website and our Clubs, the information which you provide to us may be transferred to countries around the world in order to provide you with those services. By way of example, this may happen if any of our servers are from time to time located in a country. By submitting your personal data, you’re agreeing to this transfer, storing or processing. The Club’s of Eden respects the transparency of GDPR and the intent to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected.
Review of this Policy
We keep this Policy under regular review.